Frequently Asked Questions
Everything you need to know about our curated home collections and services.
What is the typical lead time for furniture orders?
Most of our handcrafted furniture pieces are made to order. Standard lead times typically range from 8 to 12 weeks, depending on the designer and current production schedules. You will receive a specific estimate upon placing your order.
Do you offer international shipping for decor and lighting?
Yes, we ship select smaller items and lighting fixtures internationally. Please note that oversized furniture items are currently restricted to the contiguous United States. Shipping rates and duties are calculated at checkout.
What is your return policy for home goods?
We accept returns on non-furniture items within 14 days of delivery, provided they are in original packaging and unused condition. Please note that custom furniture, lighting, and 'Final Sale' items are non-returnable.
How do you ensure the quality and sustainability of your products?
Prevalent Projects prioritizes ethically sourced materials and artisanal craftsmanship. We vet every brand for environmental responsibility and durability to ensure your investment lasts for generations.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We recommend seeing our textiles in your home's unique lighting. You can order a curated swatch kit through our product pages or by contacting our design team directly.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and offer flexible financing options through Affirm for larger interior investments.