Returns & Exchanges

At Prevalent Projects, we want you to be completely satisfied with your home curation. If an item doesn't meet your expectations, we offer returns on eligible products within 14 days of delivery provided they are in original, unused condition.

1

Initiate Your Request

Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization.

2

Secure Packaging

Carefully pack the items in their original manufacturer packaging and include all tags and documentation to ensure safe transit.

3

Ship the Item

Affix the provided shipping label or use your preferred carrier to send the package back to our studio location.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing